Introduction to Psychological First Aid
Practical skills to support people through crisis.
Start Course Now →In the minutes and hours after a shock — an accident, a loss, a disaster — what you say and do matters. Psychological First Aid is the evidence-based way to offer calm, humane support to someone in distress, without being a clinician. This course gives you the practical skills to be genuinely useful when someone is struggling.
Walk out able to actually help.
Spot the signs that someone needs support — and know when it's beyond first aid.
Make contact safely and calmly, without making a hard moment worse.
Be present with someone in crisis — the practical do's and don'ts of comfort.
Link people to practical help and the right services, then look after yourself.
Built around the moment it matters.
What Psychological First Aid Is (and Isn't)
The scope, ethics and limits of helping — and why anyone can learn it.
Prepare & Approach
Readiness, safety, and making respectful first contact with someone in distress.
Look
Recognising who needs help and reading distress without judgement.
Listen
Active listening, staying present, and what not to say.
Link
Connecting people to practical support, services and follow-up.
Look After Yourself
Responder self-care and recognising your own limits.
Where this learning adds value.
Build practical capability you can apply immediately, and evidence of structured professional development.
Every programme sits on a pathway, so you can progress from foundation into the specialist streams your role or sector demands.
Contractors and suppliers are routinely asked to evidence trained personnel — structured training supports that case where the course is relevant.
Digital credentials can be independently verified online by employers and credential reviewers. Recognition requirements may vary by employer, jurisdiction, profession and certification type.
A certificate that carries weight.
Apexis Certificate of Completion
Issued by Apexis Risk Innovation Group on successful completion of the programme requirements. Where digital verification is enabled, employers can verify the credential record online.
Apexis Risk Innovation Group is an authorised TEEX Cooperative Learning Center. Selected Texas A&M Engineering Extension Service (TEEX) programmes delivered through Apexis are clearly identified by course name and code.
Who you learn it from matters.
Selected TEEX programmes are available through Apexis Risk Innovation Group, an authorised Texas A&M Engineering Extension Service (TEEX) Cooperative Learning Center, and are clearly identified by course name and code.
Programmes are designed by people who have done the job, around real workplace needs rather than textbook abstractions.
Content is contextualised to the operating environments our clients actually work in — energy, industrial, public safety and emergency response.
Every programme identifies who issues the credential, what it represents and how it can be verified.
Ready when you are.
- Fully online, self-paced learning
- Six guided Psychological First Aid modules
- Certificate of completion
- Backed by the TEEX Cooperative Learning Center